How do I cancel an order?
All orders once placed are final and products are not able to edited or changed. Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be cancelled once they have been . Once you have received your items, you may send them back for a refund as long as they are unopened and unused.
How do I contact customer service?
You can contact at Monday – Friday between 9:00am – 5:00pm PST [email protected] or via phone at ?(617)586-2971
How do I care for my Lashes?
For information on how to apply, remove or care for your lashes check out our Instagram page.
How do I apply my Lashes?
For information on how to apply, remove or care for your lashes check out our Instagram page.
How do I remove my Lashes?
For information on how to apply, remove or care for your lashes check out our Instagram page.
Do the Lashes come with glue?
Snubblife Lashes do not come with lash adhesive. You can buy one of our high qulity lash adhesives or You can use any temporary lash adhesive to apply your lashes.
Shipping?
All products are shipped with USPS
Incorrect Shipping information?
Please understand that we print out shipping labels according to what the customers placed on their shipping and billing. If shipping information at check out is incorrect please email us at [email protected] within an hour of placing your order.
Do you ship internationally?
Yes
Do you offer exchanges and returns?
All sales are final. Due to the nature of our product we do not offer refunds or exchanges, except in the case of receipt of damaged products. If you receive a damaged item please immediately send us a picture of your shipment box as well as the items that arrived damaged at [email protected].
If an item may be considered defective, please email [email protected] indicating your Name, Order name and A Photo of The Product. Defective items need to be addressed within 10 days from the day of purchased. If the product is deemed defective by snubblife, you will be eligible for a refund or replacement of the same item.
Offers and Promotions
snubblife occasionally offers special offers and promotions. You can only apply one promotion code per order.
What language should my order be placed with?
All orders must be entered and processed in English.
What currency is my orders processed in?
All orders are processed in U Dollars.
How much is shipping to my country?
The cost of shipping depends on the weight of your purchase and your final destination address. Once you enter your shipping address during checkout your shipping cost will appear in your cart before you finalize your purchase.